Active Life Medical Products, Inc. (“Company”) values the privacy of individuals who use our website, (“Site”). This privacy policy (“Privacy Policy”) explains how we collect, use, and share information from or about users of the Site (“Users”) or their devices to access the Site. Using our Site, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Site is also subject to our Terms of Use.

If you are a referring clinician, patient, or otherwise would like information on our collection, use, and sharing of medical information, please visit our HIPAA Privacy Policy.


The Company may collect information from or about you or your devices from various sources, as described below.

If you do not provide your information when requested, you may not be able to use our Site if that information is necessary to provide you with the Site or if we are legally required to collect it.

1) Information You Provide to Us

a) Communications: If you contact the Company directly, we may receive additional information about you. When you contact the Company with questions about products, insurance coverage, or our services, we will receive your name, phone number, email address, whether you are a current customer, the contents of a message or attachments that you may send to us, and any other information that you choose to provide. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Site. If you communicate with the Company by telephone, we may monitor or record the call for quality and training purposes.

2) Information We Collect When You Use Our Services

a) Device Information: The Company receives information about the device and software you use to access the Company’s Site, including internet protocol (“IP”) address, web browser type, operating system version, and mobile advertising identifiers.

b) Information from Cookies and Similar Technologies: Third-party partners and the Company collect data using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Please note that if you delete or choose not to accept cookies from the Site, you may not be able to utilize the features of the Site to their fullest potential.

c) Location Information: When you use the Company’s Site, the Company infers the general physical location of your device and the geographic regions where our Users live.

d) Usage Information: The Company automatically receives information about your interactions with the Company’s Site when you use it. This information helps the Company understand how you use the Company’s Site and to help the Company improve it.

3) Information We Receive from Third Parties

a) Other Third Parties: The Company may receive additional information about you, such as demographic and census information, from third parties such as data or marketing partners and combine it with the Company’s other information about you.

b) Third-Party Platforms: If you choose to submit comments, photos, or content to our pages on third-party platforms, such as Facebook, LinkedIn, or Twitter, you may choose to include personal information. In such a case, the Company may receive information about you, including your profile photo, name, and other information you choose to provide.


The Company collects the following information:

  • For compliance purposes, including enforcing the Company’s legal rights or Terms of Use, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency, including to respond to any government or regulatory request;
  • For marketing purposes, such as developing and providing promotional offers and advertising materials that may be useful, relevant, valuable, or otherwise of interest to you;
  • For other purposes for which the Company provides specific notice at the time the information is collected;
  • To communicate with you, provide you with updates and other information about products and service offerings from the Company’s vendors and service providers that you have requested or authorized and use, respond to comments and questions, and otherwise provide customer support;
  • To de-identify and aggregate information collected through the Site and use it for any lawful purpose;
  • To determine the proper delivery and billing of orders;
  • To facilitate transactions and payments;
  • To find and prevent fraud and respond to trust and safety issues that may arise;
  • To provide, maintain, improve the convenience and functionality, and otherwise enhance our Site.


The Company may share, or otherwise disclose, the information the Company collects from or about you as described below or otherwise disclosed to you at the time of collection.

  1. Analytics Partners: The Company uses analytics services such as Google Analytics to collect and process specific analytics data. These services may also collect information about using other websites, apps, and online resources.
  2. As Required by Law and Similar Disclosures: The Company may access, preserve, and disclose information about you if the Company believes doing so is required or appropriate to (a) comply with law enforcement requests and legal processes, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, the Company’s, or others rights, property, or safety.
  3. At Your Direction: The Company may disclose information about you to fulfill the purpose for which you provide it.
  4. Consent: The Company may also disclose information from or about you or your devices with your permission.
  5. Marketing: The Company does not rent, sell, or share information about you with unaffiliated companies for their direct marketing purposes unless the Company has your permission.
  6. Merger, Sale, or Other Asset Transfers: The Company may disclose and transfer information about you to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which the Company is acquired by or merged with another company, or the Company sells, liquidates, or transfers all or a portion of our business or assets.
  7. Partners and Affiliates: The Company may share any information the Company receives with the Company’s partners, subsidiaries, and affiliates for any of the purposes described in this Privacy Policy.
  8. Vendors and Service Providers: The Company may share any information the Company receives with contractors, vendors, service providers, and other third parties retained in connection with the provision of the Company’s Site.


  1. Do Not Track: There are no accepted standards for responding to Do Not Track signals, and the Company does not respond to such signals.
  2. Marketing Communications: You can unsubscribe from the Company’s promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from the Company, you will continue to receive administrative notifications from the Company.

If you choose not to provide the Company with the information the Company collects, some features of the Company’s Site may not work as intended.


The Company’s site may contain links to other websites, products, or services. The Company is not responsible for the privacy practices of these third parties. This Privacy Policy does not apply to your activities on these third-party services or information you disclose. The Company is not responsible for these sites’ privacy practices or content.


The Company makes reasonable efforts to protect information from or about you by using technical and organizational safeguards designed to improve the security of the information we maintain. The Company’s Site is hosted electronically, and the Company can make no guarantees as to the security or privacy of your data.


The Company does not knowingly collect, maintain, or use personal information from children under thirteen (13) years of age, and no part of the Company’s Site is directed to children. If you learn that a child has provided the Company with personal information violating this Privacy Policy, please alert us at (800) 319-2336 or log on to


The Company’s Site is hosted in the United States and is intended for visitors located within the United States. If you choose to use the Company’s Site from the European Union or other regions of the world with laws governing data collection, use that may differ from U.S. law. Please note that you are transferring information from or about you, or your devices, outside those regions to the United States for storage and processing. Also, we may share your data from the U.S. to other countries or regions in connection with storing and processing data, fulfilling your requests, and operating the Site. By providing any information, including information from or about you or your devices, on or to the Site, you consent to such transfer, storage, and processing.


This Privacy Policy may be revised from time to time. The Company will post adjustments on this page, and the revised version will be effective as of the last updated date below. If the Company changes how the Company uses or shares information from you or your devices, the Company will make reasonable efforts to notify you of changes. The Company will send a notice to the primary email address and place a statement on the Company’s Site.


If you have any questions, comments, or concerns about the Company’s processing activities, please call us at (800) 319-2336 or log on to